Tilly Pig Protection Plan

Tilly Pig Protection Plan Terms and Conditions


1.1. These terms and conditions apply to the Tilly Pig Protection Plan service ("the Service") offered by Koin Limited under the brand Tilly Pig ("the Company") to customers who purchase a Tilly Pig ceramic piggy bank.


2.1. The Service offers customers peace of mind by providing them with a single replacement Tilly Pig of the same pattern, subject to availability, in the event that the originally purchased Tilly Pig is damaged.

2.2. If the Company has none of the original pattern in stock, the customer can choose to wait for the original pattern to be back in stock, or select a similar pattern as a replacement.

2.3. The Service is applicable to both the original purchaser and the person the Tilly Pig has been gifted to, provided that a proof of purchase is shown.


3.1. The Service covers customers for one replacement Tilly Pig within a 12-month period from the date of dispatch of the originally purchased Tilly Pig.

3.2. To make a claim under the Service, customers must provide the Company with photos of the damaged Tilly Pig at the Company's discretion.

3.3. Postage for the replacement Tilly Pig will be included in the Service.


4.1. Customers who wish to avail themselves of the Service will be charged a set amount, as determined by the Company.

4.2. The fee charged covers the customer for a single replacement Tilly Pig under the terms of the Service.


5.1. The Service is valid for 12 months from the date of dispatch of the originally purchased Tilly Pig.

5.2. The Company reserves the right to terminate the Service at any time.

Disclaimer of Liability

6.1. The Company shall not be liable for any damages, including but not limited to, direct, indirect, incidental, special, or consequential damages arising out of the use of the Service, the replacement Tilly Pig, or any other aspect of the Service.

6.2. The Company shall not be liable for any damages resulting from delays in the delivery of replacement Tilly Pigs or for any failure to deliver a replacement Tilly Pig due to circumstances beyond the Company's control.

Limitation of Liability

7.1. The liability of the Company under the Service shall be limited to the cost of the replacement Tilly Pig and the postage for delivery of the replacement Tilly Pig.

Customer Responsibility

8.1. Customers are responsible for providing accurate and complete information when submitting a claim under the Service.

8.2. Customers are responsible for the proper use and care of their Tilly Pig, and the Company shall not be liable for damages resulting from misuse, abuse, or neglect of the Tilly Pig.

Modification of Terms and Conditions

9.1. The Company reserves the right to modify these terms and conditions at any time. The modified terms and conditions will be effective immediately upon posting on the Company's website.


10.1. If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Governing Law

11.1. These terms and conditions are governed by the laws of the United Kingdom.

11.2. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of the United Kingdom.